Overview
The Auto Print Order System enhances restaurant operations by automating order printing, reducing manual intervention, and minimizing missed orders. It ensures timely order fulfillment and improves customer satisfaction.
Problem Statement
Staff had to constantly monitor the application for new orders and manually print order slips to pass to the kitchen. During busy times, this process broke down — leading to forgotten orders, delayed service, and a compromised dining experience.
Solution
We implemented an auto-print system that triggered instant printing of new orders as soon as they were placed. Each slip was formatted with a clean, kitchen-friendly design listing all items ordered.
- Auto Print Integration: New orders are printed instantly without staff intervention.
- Structured Order Design: Well-organized print layout with item names, quantities, and notes.
- Error Reduction: Minimized missed or delayed orders by removing manual steps.
Impact
Significant improvement in order fulfillment speed and accuracy, resulting in smoother kitchen operations and better customer satisfaction.