Overview
The Smart Delivery Solution for Restaurants leverages Google Maps to accurately calculate delivery charges based on distance. By providing real-time delivery range visibility, it enhances customer trust and streamlines the order-to-delivery process.
Problem Statement
The restaurant lacked a system to calculate delivery charges based on a customer’s distance from the restaurant. This led to either overcharging or undercharging and created confusion about the restaurant's actual delivery range. The result: drop-offs and poor user experience.
Solution
We implemented a Google Maps API-based solution that achieved the following:
- Accurate Delivery Charge Calculation: Automatically calculates the delivery charge based on the customer's distance from the restaurant at the time of order placement.
- Visual Delivery Range: Displays the restaurant's delivery range on the map so customers can instantly know if delivery is possible to their location.
- Real-Time Integration: Seamlessly integrates with the ordering flow and updates charges dynamically.
Impact
- ✅ Reduced confusion and drop-offs
- ✅ Improved trust and transparency
- ✅ Smoother order-to-delivery experience