Overview
Tastie is a comprehensive restaurant ordering platform that revolutionizes operations by integrating online and offline order management. With a unified ecosystem, it simplifies digital transformation for restaurants, enhancing efficiency and customer experience.
Problem Statement
Restaurants, especially small and mid-sized ones, often struggle to manage both online and offline orders while maintaining operational efficiency. Most existing POS systems lack native integration with digital ordering and payment systems, leading to inefficiencies, poor customer experience, and high setup costs. Tastie aimed to address this gap by creating a fully integrated system that could serve as a plug-and-play solution for any restaurant wanting to go digital—fast.
Solution
We built an end-to-end platform for Tastie that delivers:
- Web & Mobile POS System: A powerful, responsive Point-of-Sale system accessible through both web and mobile apps. Staff can take dine-in, takeaway, or online orders directly, with real-time synchronization.
- Customer Ordering Experience: A beautifully designed, easy-to-use interface for restaurant customers to browse menus and place orders online—perfectly optimized for mobile devices.
- Unified Order Management: Online and offline orders are managed in one place, helping restaurants avoid duplicate systems or manual entry.
- Integrated Payment Gateway: Restaurants can accept online payments securely through integrated gateways—no third-party contracts required.
- Seamless Restaurant Onboarding: From menu uploads to branding and domain setup, Tastie offers a quick onboarding flow so restaurants can go live in no time.
- Full Admin & Analytics Dashboard: Admins can track sales, order statuses, staff performance, and more with an intuitive backend system.
Impact
- Setup in under 24 hours: Restaurants can go live within a single day.
- Boosted online sales: Integrated customer-facing app improved online order volume.
- Operational efficiency: Restaurants can now manage dine-in, delivery, and pickup from one dashboard.
- Cost savings: No need for expensive third-party POS systems or payment gateway integrations.